“One of the things that is great about the platform is being able to introduce a bit at a time, rather than a system that shows everything and then is difficult to understand.”
Chris Glynn, Digital Learning Business Partner, Nobia UK
Digital Marketing Executive
Nobia UK is the UK’s leading kitchen specialist, with well-known retail brands including Magnet, Gower, and Rixonway. The organisation employs over 3,000 staff across more than 200 stores nationwide, supporting customers through kitchen design, retail, and installation services.
As a large, distributed retail business, Nobia UK relies on effective induction and ongoing training to ensure consistent customer experience and operational performance across all locations. However, delivering standardised training at scale was challenging due to the geographical spread of employees and reliance on face-to-face induction processes.
The organisation needed a more centralised and structured approach to learning that would improve consistency, reduce onboarding time, and provide better visibility of learner progress across its retail workforce.
Nobia UK’s retail division operates over 200 stores across the UK, requiring consistent training delivery for a large and geographically dispersed workforce.
The existing induction model relied heavily on face-to-face training, which created operational challenges and inconsistencies in delivery.
Key challenges included:
Nobia UK needed a centralised, structured learning platform to standardise training and improve onboarding efficiency.
Nobia UK partnered with Hubken to implement a fully branded Hubken LMS, designed to support structured induction, improve consistency, and provide better visibility of learner progress across the organisation.
The platform was introduced in a phased approach, allowing the organisation to adopt core functionality first before expanding usage over time.
Centralised learning environment: A single platform was created to deliver consistent messaging and structured training pathways across all retail locations.
Structured induction programmes: New starters are now guided through clearly defined learning journeys, ensuring consistent onboarding and faster progression to competency.
Automated tracking and reporting: Managers now have access to real-time reporting dashboards, removing the need for manual certificate tracking and performance reporting.
Flexible, scalable deployment: The platform supports gradual rollout of functionality, allowing Nobia UK to expand capability in line with business needs.
“Very supportive and open with us from day one. We have a collaborative relationship and that vital concept of being able to work together came across from the beginning.”
Chris Glynn
Digital Learning Business Partner, Nobia UK
The introduction of Hubken LMS has significantly improved the efficiency and consistency of Nobia UK’s training programmes.
Overall, the organisation has achieved its objectives within six months of implementation, with improved training consistency and measurable business impact.
By implementing Hubken LMS, Nobia UK has transformed its approach to induction and workforce development. The organisation now benefits from a centralised, scalable learning platform that improves consistency, reduces administrative effort, and helps new employees reach competency faster across a large retail network.