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How Parkinson’s UK increased active learners by 200%with Moodle LMS

“We have been so pleased with the benefits that Hubken and their Moodle LMS have brought us, particularly in terms of improving our users’ experience, which was our primary objective in implementing the system.”

 Claire Hewitt, Education Manager, Parkinson’s UK

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Industry

Charity

Use case

Workforce Training

Solution

Moodle LMS

Outcomes at a glance

Active learners tripled, 1,420+ course sign-ups in 6 months, 99% reported practice change

No. Users

+4500 users

Sector/Use Case

Charity
Workforce Training

Phuong Hong Nguyen

Digital Marketing Executive

  • Published
  • April 23, 2026

How Parkinson's UK tripled active learners to 4,500 and drove a 99% practice change rate with Moodle LMS

Parkinson’s UK is the leading UK charity dedicated to improving the lives of people affected by Parkinson’s disease.

It supports people living with the condition, their families, and carers, while also working closely with healthcare professionals to improve standards of care across the UK.

A key part of its impact is delivered through the Parkinson’s Excellence Network, which brings together health and care professionals to improve knowledge, share best practice, and drive consistency in Parkinson’s care nationwide through education, training, and resources.

The Challenge

“We were looking for a more sustainable way to deliver education than the traditional face-to-face model we were using. After undertaking some Moodle training with Hubken, I knew they were the partner I needed to work with.”

Claire Hewitt
Education Manager, Parkinson’s UK

Parkinson’s UK faced a critical challenge in scaling national healthcare education.

Its traditional face-to-face training model for health and care professionals was no longer sustainable, limiting reach and consistency across the UK healthcare system.

In addition, its existing e-learning provider lacked the infrastructure to support growth or reduce the administrative burden on internal teams.

Key challenges included:

  • Unsustainable reliance on in-person training delivery
  • Limited scalability across a national healthcare workforce
  • High manual administrative workload with limited automation
  • Platform constraints impacting growth and flexibility
  • Strict NHS data security and compliance requirements
  • Need to expand educational reach while improving efficiency and reducing cost

The Solution

Parkinson’s UK partnered with Hubken to migrate their existing data to a fully supported, scalable Moodle LMS.

  • NHS-Compliant Security: Hubken hosted the new platform on a UK-based data centre, delivering the enterprise-grade security and platform stability required to safely manage training for NHS and healthcare providers.
  • UX-Optimised Interface: To ensure maximum engagement from a diverse, external user base, the Moodle UX was heavily enhanced using core design principles to provide a novice-friendly, intuitive interface that required no prior training to navigate.
  • Scalable Architecture: The platform utilises a tiered hosting structure, allowing the charity to continuously scale user numbers and automate administrative processes without ever outgrowing their system.

The Impact

The migration to the Hubken-hosted Moodle LMS dramatically transformed the charity’s educational outreach and efficiency:

  • Scale: Active learner numbers effectively tripled, growing from 1,500 to 4,500 users on the platform.
  • Real-World Impact: Crucially, an astonishing 99% of learners reported that they will actively change their professional care practices following the online training.
  • Engagement: The intuitive, novice-friendly system drove widespread adoption, seamlessly facilitating over 1,420 course signups in just a six-month period whilst significantly reducing the charity’s administrative burdens.

“It’s a dream team combination. As an accredited Moodle provider in the UK, Hubken has the inside track on issues and future improvements straight from the horse’s mouth.”

Tracy Burrell
Virtual Learning Designer and System Co-Ordinator